Submit Ticket
Submit a ticket
Describe the issue you have encountered, and our dedicated engineer will respond within 30 minutes - supporting remote assistance, video troubleshooting, and on-site service.
Urgent issues can be directly addressed by calling the technical support hotline, with engineers available 24/7 to respond online.
30 minute response time
After submitting the work order, the engineer will proactively contact within 30 minutes
Professional Diagnosis
Senior engineers conduct remote diagnosis and accurately locate the cause of faults
Nationwide coverage
50+service outlets, localized on-site service
Continuous tracking
Regular follow-up visits after problem resolution to ensure stable operation of the equipment
7×24 Hotline
Urgent Issue? Call Our Technical Support Hotline
Our engineers are available 24/7 to help troubleshoot and resolve your issues.