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Resources and Services

From self-service inquiries to technical assistance, we provide efficient support channels for every customer.

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FAQ

?

In the Color Replacement panel, import the design file, select the target color to replace, then set the new replacement color.

After loading a new batch of ink, print a standard color swatch first and measure the ΔE deviation from the standard value using a spectrodensitometer.

First make sure the monitor is color-calibrated and loaded with the correct ICC profile; enable Soft Proofing mode in Color Management.

View all FAQs
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Describe your issue and a dedicated engineer will respond within 30 minutes. Remote assistance and video troubleshooting available.

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Changelog

Continuous improvements, every version makes your device better

v3.2.0Major Update2026.08.15
  • Added multi-channel simultaneous printing, 40% throughput increase
  • RIP color management upgrade with 16-bit TIFF output
  • Optimized printhead maintenance, 60% less ink consumption
  • New remote diagnostics interface for online troubleshooting
v3.1.2Bug Fix2026.07.20
  • Fixed intermittent line break in high-speed printing
  • Corrected color shift after ICC curve import
  • Resolved macOS Sonoma compatibility issue
v3.1.0Feature Update2026.06.10
  • Added cloud print queue management
  • Variable data batch printing support (CSV import)
  • Print job statistics and cost analysis reports
v3.0.5Security Patch2026.05.08
  • Fixed network security vulnerability (CVE-2026-XXXX)
  • Updated SSL certificate verification module
  • Optimized memory management
View full changelog
Beiyin technical support engineers are at your service at all times.

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